PRIVACY POLICY

1. Introduction

This privacy policy applies to the flower salon “Florista” (hereinafter referred to as “We”, “Our”, “Ourselves”), located at Zolitūdes Street 34, Riga, and its users. We are committed to protecting your personal data and complying with applicable data protection laws. This policy explains what data we collect, how we use it, and for what purposes it is used.

2. What data do we collect?

We collect the following personal data:

• Contact information: name, surname, email address, phone number.

• Order information: purchase history, selected products, payment information.

• Visitor information: IP address, browser type, pages visited on our website.

3. How do we use data?

Your personal data is used for the following purposes:

• Order processing and delivery: To process your orders, ensure delivery and perform other service-related activities.

• Customer Support: To answer your questions and provide quality customer service.

• Sales and marketing purposes: To send you information about our news, promotions, special offers and other events related to the flower salon, if you have agreed to this.

• Statistics and improvement: To analyze the use of our website and improve our services.

4. How do we protect data?

We take appropriate security measures to protect your personal data against unauthorized access, disclosure, destruction or damage. We use encryption and other security technologies to ensure data protection.

5. What are your rights?

You have the right to:

• Request access to your personal data that we have stored.

• Request that inaccurate data be corrected or that data be deleted if it is no longer needed.

• Stop receiving marketing messages by contacting us or using the relevant link in the email.

6. Transfer of data to third parties

Your personal data will not be transferred to third parties, except when necessary to fulfill orders (for example, courier services), or if required by law.

7. Cookies

We use cookies to improve your experience on our website. Cookies help us understand how you interact with our website and allow us to tailor content and advertising to your interests.

8. Changes to this privacy policy

We reserve the right to make changes to this privacy policy. If significant changes are made, we will notify you on our website or, if necessary, by email.

9. Contact information

If you have any questions about this privacy policy or would like to exercise your data protection rights, please contact us:

• Email: info@florista.lv

• Phone: +371 28372637

• Address: Zolitūdes Street 34, Riga, Latvia.